Q. My Jack antenna head is pointed in the opposite direction of the arrow.

A. When the antenna head is positioned correctly, the flat side of the antenna head will be toward the signal source.  The arrow molded in the positioning knob will actually point away from the signal source.

Q. Can I rotate the base mount of the KING Jack to cover up the holes left by my old mount?

A. No, the base of the KING Jack mount needs to be facing forward or the mount can possibly leak water. The MB8100 Bracket (sold separately) is recommended for covering up holes left by removing the previous antenna.

Q. How do I extend the adjustable connector from the shaft?

A. Simply pull down on the adjustable connector, it may take a bit of force.